Connecting All Other Devices

Devices not supported by UO Secure must be registered following the steps below to connect to the UO network. Once registered devices can connect to the wireless network Resnet IOT or by plugging an Ethernet cable from the device to the wired jack on the access point. 

Find the MAC Address

The steps to find a MAC address vary by type of device and manufacturer. See the manufacturer documentation for your device to get the most accurate steps. Most devices have a settings menu with a network section listing the MAC address. The settings may list separate MAC addresses for wired and wireless connections. You will need to register the MAC address for which type of connection is going to be used.

Registering the MAC address

Now that the MAC address has been identified, it must be registered following these steps:

  1. Navigate to the Device Registration Page.
  2. Sign in with your Duck ID and password associated with it.
  3. Click Create Device at the top left.
  4. Enter the MAC address, Device name, and Notes.
  5. Click Submit.
  6. A finished page will show. Double check that the MAC address matches your device.
  7. Plugin an ethernet cable or connect wirelessly to ResNet IOT to use the device.

For more information and help, please visit our service portal.